The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit the Ryvita Canada website, www.RyvitaCanada.com, (the “Site“), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information. The Jordans & Ryvita Company (“Jordans & Ryvita”) respects your right to privacy. When you visit our Site, we may collect information on two different levels about your visit:

  • Statistics collected as you browse the Site.
  • Personal information you knowingly give us.

We want you to be aware of how we collect and handle information on our Site.

In order to improve your experience with us, we may decide to improve our Site’s ability to obtain information about users. We will update this Online Privacy Statement continually to ensure that you are aware of developments in this area.

Information gathering

Jordans & Ryvita collects personal information such as your name, address, phone number and e-mail address, when you knowingly provide it to us. Our web servers automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our Site.

Contact information

If you contact us, we may keep a record of your correspondence or comments, including personal information, in a file specific to you for a reasonable period of time. We use this information to help us provide better service in the event that you contact us again.

When you choose to register with our Site (if applicable) or otherwise participate in features of our Site that ask for personal information, we request accurate contact information and preferences that help us better serve you. We will only use the personal information you provide for the purposes for which it was collected. In accordance with Canadian anti-spam laws, if you opt-in, your contact information may be used to send you company (Jordans & Ryvita and/or its subsidiary or parent companies) and product information, special offers and newsletters. Anytime you register with us, you may:

  • Unsubscribe. At any time, you can opt out of receiving email alerts from us by either e-mailing us your request to ConsumerCare@JordansRyvita.com or by clicking on the ‘unsubscribe’ link at the bottom of any e-mail alert you receive.
  • Update your contact and personal information anytime by notifying us at ConsumerCare@JordansRyvita.com for changes to the information previously collected from you online.

Third parties

We do not sell, share or disclose personal information obtained from our visitors to anyone outside of Jordans & Ryvita, and/or its subsidiary or parent companies or companies directly engaged by Jordans & Ryvita to perform functions on our behalf where confidentiality agreements are in place. The personal information we collect when you use our Site may include your name, address, phone number and e-mail address. The only exceptions to this rule are the following:

  • If you specifically authorize Jordans & Ryvita to share your information with another company.
  • It is required by law.

On occasion, Jordans & Ryvita shares non-personally identifiable information with other companies in order to assess the results of a promotion or event. This information is used in aggregate only, and does not contain any information that would personally identify you.

We reserve the right to transfer any personal information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party.

Protection

Jordans & Ryvita acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information which we collect online. Jordans & Ryvita protects any information that you give us. Within our Site, your information is stored in password-protected, limited-access servers. Wherever possible, our servers reside behind a corporate firewall that maintains tight controls on any access to the system from both our internal network and the internet.

Cookies

What are cookies?

When you access websites, a cookie (which is a small text file) may be stored on your PC, laptop, tablet or mobile. They are widely used to make websites work, but also so we know which parts of our Site you like the best so we can make sure our websites are as good as they can be. If you would like to know more about cookies including how to manage cookies, please visit http://www.allaboutcookies.org/.

Changes to this Site

If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your personal information in accordance with the version of the statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

Links to Other Websites

This Site may contain links to the websites of our subsidiaries and affiliates, and to websites that are independently owned and operated by third parties. These other websites may have their own privacy policies and are not governed by this Online Privacy Statement. We are not responsible for the privacy practices or the content of any website(s) owned and operated by any such subsidiaries, affiliates or third parties. Other websites may collect and treat collected information differently, so we encourage you to carefully read and review the privacy policy for each website you visit.

Children’s Privacy

We are committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of 13. If a child has already provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.

Canada only

This Site is intended for use by residents of Canada only. All matters relating to this Site are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. If you are located outside of Canada, and you contact us, please be advised that any personal information you provide to us will be transferred to Canada and that by submitting information, you explicitly authorize its transfer.

Who to Contact

If you are concerned that we may have breached your privacy and wish to make a complaint, or you simply want more information about the way we manage your personal information, please write to us at the postal or email addresses set out below.

 

Jordans Cereals Customer Care, 150 Water Street South, Suite 103, Cambridge, ON, Canada N1R 3E2

Email: consumercare@jordansryvita.com